Shipping Policy
At Inches Hair Co, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your hair care products in a timely manner, and we are committed to delivering your order as quickly as possible.
Shipping Methods
We offer various shipping methods to accommodate your needs:
- Standard Shipping: Our standard shipping option ensures that your order will be delivered within 5-7 business days.
- Expedited Shipping: For those who need their products sooner, we offer expedited shipping, which guarantees delivery within 2-3 business days.
- International Shipping: We also provide international shipping for our customers outside of the United States. Please note that international shipping times may vary depending on the destination.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Order Processing Time
Once your order is placed, our team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the expected delivery date. You can easily track your order by visiting our website and entering the tracking number in the designated tracking tool.
Shipping Restrictions
While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to local regulations or customs policies. If you encounter any issues during the checkout process regarding shipping to your specific location, please contact our customer support team, and we will do our best to assist you.
Lost or Damaged Shipments
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for your order.
Change of Shipping Address
If you need to change the shipping address for your order after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.
Customer Support
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the information you need to ensure a smooth and satisfactory shopping experience.